Shipping & Delivery

SHIPPING AND DELIVERY

All ready stock ship out from Johor Bahru.
All the items purchased will be couriered via GDEX/DHL on working day (excluding weekends & public holidays)
Orders are dispatched for delivery between 9.00am – 5.00pm from Monday to Friday.
Once your order is shipped, the tracking number will be sent to your email.
Please note that our delivery is 3-5 working days for West Malaysia and 3-7 working days for East Malaysia

TRACKING

Once your orders have been picked up by courier, the tracking number would be available and you can start to track the delivery status through the links below:

GDEX: https://www.gdexpress.com/malaysia/e-tracking/

DHL: https://www.dhl.com/global-en/home/tracking.html

STANDARD DELIVERY CHARGES

Shipping charges of RM 810 to West Malaysia
Shipping charges of RM15 to East Malaysia
Enjoy Free Shipping for order above RM100

OUT OF STOCK

We strive to deliver your order within the delivery time. However please note that in the event of stock unavailability of items ordered, we may need to source from other stock locations.
We will inform you within 2-3 business days and we seek your kind understanding in the delay of the shipment pertaining to stock availability.

If you have any questions on items that are not available online, please contact us at: https://botella.my/contact-us 
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